efunnow Privacy Policy

Thank you for choosing efunnow ("the Platform"). This Privacy Policy explains how we collect, use, store, and protect your personal information, in compliance with applicable data protection regulations. Please read this policy carefully before using our services.

1. Information Collected

• Personal Identification Information: When you register an account or place an order, we collect your name, email address, phone number, and payment details (e.g., last 4 digits of your credit card for transaction verification).

• Transaction Information: Includes the type and quantity of gift cards purchased, transaction time, and order status, used to process orders and provide after-sales services.

• Device and Usage Data: Such as your device model, IP address, browser type, and page browsing history, used to optimize platform functionality and prevent fraud.

2. Purpose of Information Use

• To provide core services such as digital gift card sales and activation code delivery.

• To handle order inquiries, refund requests, and other customer service needs.

• To send essential notifications (e.g., transaction confirmations, order updates).

• To detect and prevent fraudulent activities, ensuring transaction security.

• To send relevant product information based on your purchase preferences (you can opt out of marketing notifications via account settings).

3. Information Storage and Protection

• Your personal information is stored on secure servers, with measures in place to comply with relevant data protection requirements.

• We use encryption technology and access control measures to protect your information from unauthorized access, disclosure, or tampering.

• We will not disclose your personal information to third parties unless required by law or with your explicit consent (payment processors and other partners only access information temporarily to complete services and are bound by confidentiality obligations).

4. Your Rights

• You have the right to view or correct your personal information via "My Account" on the Platform.

• To request account deletion, contact customer service ([email/phone])—we will process the request within 30 days after identity verification.

• You may withdraw consent to marketing communications at any time via customer service channels.

5. Policy Updates

This policy may be updated due to changes in applicable laws or platform service adjustments. Updates will be posted on the Platform’s homepage and take effect 7 days after publication. For significant changes, we will notify you via email or SMS.