efunnow Shipping Policy
1. Delivery Methods
All virtual products (activation codes, gift cards) are delivered via:
- Registered mobile SMS;
- Registered email (including spam folders, please check carefully).
2. Delivery Time
- Standard products: 1–30 minutes after successful payment;
- Pre-ordered products: Will be shipped within the "estimated delivery time" indicated on the product details page. In case of delays, customer service will notify you via SMS/email in advance.
3. Delivery Restrictions
- For bank transfers, delivery will be made after payment confirmation (usually 1–2 business days);
- If the system detects fraud risks in the order (e.g., abnormal IP, repeated orders), delivery may be suspended and you may be required to provide identity verification (e.g., ID copy). Delivery will resume after verification.
4. Issue Handling
If you do not receive the product, please first check the SMS/email spam folder. If still not found, you can contact customer service for inquiry within 24 hours after payment. Late inquiries may affect processing efficiency.